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AI Pages

Can AI Pages build a checkout page?
No. Shopify runs checkout, cart and payment pages. AI Pages builds pages that sell and explain.
Will AI Pages change my live store?
AI Pages never goes live by itself. See what a build adds to your theme and the few clicks that change what customers see.
Why was my page description refused?
We check Describe your page before spending a credit. Find your message and what to change.
Why was a section left out of my page?
The ready window tells you when a section was left out or swapped. Here is what each notice means and what to do.
Why is there a new color scheme in my theme?
A build may add one color scheme so the new buy box matches your store. Your other schemes, header and footer don't change.
Why is my AI page in the wrong language?
We followed your product's text or your store's primary language. Fix the source text and build again, or edit the page.
Why does my product still show the old page?
You assigned the AI page but customers see the old one. Check the theme the page was built on and the product's template.
Why does my imported product show Sold out?
You picked Set stock manually after import, so tracked variants start at zero. Add stock or stop tracking inventory in Shopify.
Why does my AI page show a 404?
A hidden page shows a 404 to everyone, you included. Publish it, or use Preview page to see it first.
Why can't I build a page? It says I'm out of credits
The 15 AI credits with Plus are section credits and never build pages. AI Pages has its own credits. Check them and get more.
Why did my quantity selector disappear?
A new AI buy box hides your theme's quantity selector, and sometimes the description. Turn them back on in the theme editor.
Why did my AliExpress or CJdropshipping import fail?
Fixes for each import error in AI Pages. A failed import gives its credit back, and a retry keeps your draft.
Why did my AI sections disappear from my store?
AI sections and conversion blocks show only while the store has Plus. Check your plan first, then the theme and template.
Why did my AI page build fail?
A failed build gives its credit back. Read the message, fix the cause, and click Retry under Recent pages.
Why did AI Pages keep my old buy box?
Your product section can't take conversion blocks, so a full page went ahead as sections only. Here is what you can do.
Why couldn't I assign the template?
Fixes for assignment errors in AI Pages, from staff permissions to batches that stopped part way.
Why can't I switch or restore my home page?
Fixes for each error you can see when you click Use as home page or Restore original home page.
Why can't I publish my AI page?
Fixes for Publish page errors, from a theme that isn't live to a deleted template.
Why can't I find my product in Select product?
The product picker hides draft and archived products. Set the product to Active, or build for Any product instead.
Why can't customers see my AI page?
A built page isn't live yet. Each page type has one last step. Check the status under Recent pages and finish it.
Why are the colors on my AI page wrong?
The ready window says where the colors came from. Find your note and fix the colors in Brand guidelines or the theme editor.
Which language does AI Pages write in?
Product pages follow the language of your product's text. Everything else uses your store's primary language. One language per build.
Where do the images on my AI page come from?
AI Pages makes images from your product photos and saves them to Shopify Files. Check them and replace any in the theme editor.
What uses a credit and when does it come back?
A finished build uses one credit. A failed build gives it back. Assigning, publishing and retrying images are free.
What to write in Describe your page
Get a better page by saying what it's for, who reads it and which facts to use. Facts you paste are used as written.
What happens to my AI pages when Plus ends?
Your pages stay in your theme, but their Plus sections and conversion blocks stop showing. Subscribing again brings it all back by itself.
What happens to my AI pages if I uninstall the app?
Templates, pages and imported products stay. Plus sections and blocks stop showing. Restore your home page before you uninstall.
What AI Pages can't do
The limits of AI Pages in one list, with what to do instead for each one.
Fix the "We couldn't read your store's style" error
Your store's style scan failed or took too long. Enter your main colors in Brand guidelines, then retry. The credit came back.
Use my AI page as the home page
Switch your store to a new AI home page. We save your current home page first, so you can go back.
Use a preset style with In the style of
Build a page in your own style or in the style of Rhode, Seed or Spacegoods. Each preset brings its layout style and its own buy box.
Undo an AI page
How to go back after an AI page, for each page type. Nothing is lost, because your old template and home page stay saved.
Translate an AI page
AI Pages writes one language per page. The text sits in your theme, so Shopify's Translate & Adapt app handles other languages.
The AI wrote something wrong on my page
AI copy comes from your product data and can still be wrong. Fix it in the theme editor, or improve the product text and build again.
Choose the template a new page starts from
Use Start from template to pick which product template the new AI page copies. Your choice sets the buy box and the keep list.
Where did Set up with AI and Setup history go?
Set up with AI now opens AI Pages. New builds show under Recent pages. Setup history keeps only your older setups.
Set prices and variants for an imported product
Choose a pricing method, check your profit per variant and remove variants before you import a product.
Set my colors in Brand guidelines
Brand guidelines hold the colors new AI pages use, one set per theme. Change them, save them, or go back to detected colors.
Restore my old home page
Go back to the home page you had before AI Pages. It works without Plus and keeps the AI page for later.
Rename an AI page or change its URL
Change the title and address of a page from the Any page card, before or after you publish it.
Publish my AI page
An AI page from the Any page card stays hidden until you publish it. Here is how, and how to hide it again.
Publish an imported product
An imported product starts as a draft. Review it, then click Publish product to put it on your Online Store with its new page.
What does "Our AI is slow right now" mean?
The AI didn't answer in time. The message means no credit was used. Wait a few minutes and retry.
Name a template or replace an existing one
Set the template name for a new AI product page, and choose what to do when the name is already taken.
Why aren't my reviews in Keep below the new page?
We list review sections below the product only. App embeds and widgets inside the buy box don't show. Here is how to add them back.
My AI page build seems stuck
Most builds take 3 to 4 minutes, and a first build takes longer. A build that really stalls fails by itself and returns its credit.
Keep my reviews and other sections below the new page
Use Keep below the new page to carry reviews, You may also like and email signup sections into a new AI product page.
Why are images missing on my AI page?
Some images didn't generate, or Shopify needs file access. Click Retry in the page's window. It's free and keeps your edits.
I cancelled Plus. Why can't I build?
New builds and credit purchases stop the moment you cancel, even with paid time left. Your Plus sections keep showing until the period ends.
I bought credits but they don't show
Credits are added after you approve the charge on Shopify. Check the message you saw, wait a minute and reload AI Pages.
How many pages can I build with AI Pages?
Every store gets 5 free credits, once. One credit builds one page. After that you buy as many as you need.
How long does an AI page take to build?
Most pages take 3 to 4 minutes. A buy box takes 1 to 2. You can close the window while the build runs.
Tell the AI what to focus on
Use the Focus field to steer tone, audience and what a page highlights. It adds no facts. Facts come from your product in Shopify.
Fix the "This theme is full" error
Shopify allows 1,000 JSON templates per theme. Delete templates you don't use, or build on another theme. No credit was used.
Fix the "Check your product template" error
We found a problem with your product template before building. No credit was used. Find your message and the fix.
Fix the "Add a product first" message
AI Pages needs a real product to build from. Add one, or import one. This message didn't use a credit.
Where are the pages I built with AI?
Every build is listed under Recent pages on the AI Pages screen. Learn what each status and button means.
Edit a page after it's built
Change any text, image, color or section of an AI page in Shopify's theme editor. A change by AI needs a new build.
Does the import sync stock or send orders to the supplier?
No. The import copies a product into Shopify once. It doesn't sync stock or prices, and it doesn't place supplier orders.
Does AI Pages work with my theme?
AI Pages needs an Online Store 2.0 theme. See what else a theme needs, and what happens if it has an older product section.
Do I need Plus for AI Pages?
Yes. Building needs an active Plus subscription, and a free trial counts. Plus costs $15/month with a 14-day free trial for new stores.
Does an AI page get an SEO title and description?
Pages from the Any page card and imported products get search text. Product and home pages keep what you have in Shopify.
Delete an AI page
You can't delete a build from the app. Delete the page, product or template in Shopify. Deleting doesn't return the credit.
Choose the colors of an AI page
Use your store's colors, match your product's photos or take a preset's colors. See which choice each kind of page offers.
Choose a Look (design style) for the buy box
Look sets the design style of the new buy box. Pick Default, Clean, Bold, Luxury, Modern or Playful. There's no Simple look.
Can AI Pages copy another website?
No. You can't give AI Pages a link or screenshot to copy. It offers three preset styles and your own store's style.
Buy more AI Pages credits
Buy 5 to 100 AI Pages credits at $1.00 each, with up to 25% off. It's a one-time Shopify charge, and credits never expire.
Build only the buy box with AI
Add AI-written conversion blocks to your buy box and leave the rest of the page alone. This is also what Set up with AI does.
Build one page for all my products
Use Any product to build one template that works for your whole catalog, with no single product's specs on it.
Build a page on a theme that isn't live
Pick an unpublished theme under Advanced settings. Customers see the page only once you publish that theme.
Build an about us, contact, landing or FAQ page with AI
Describe the about us, contact, landing or FAQ page you want. AI Pages builds it as a hidden page. Then you publish it.
Build a product page from Shopify Sidekick
Ask Sidekick to build a product page and it opens AI Pages for that product. You finish the build in the app.
Build one page for a whole collection
Build one product template from a collection's products, then assign it to every active product in that collection.
Build a home page with AI
Build a new home page with copy and images in your theme. Your current home page stays live until you switch.
Assign an AI page template to many or all products
Assign an AI product template to up to 100 products at a time in the app, or use Shopify's bulk editor for bigger batches.
Assign an AI page to a product
A product page goes live when a product uses its template. Assign it from the ready window or from Recent pages.
Are the reviews on my AI page real?
No. The AI writes sample reviews, names and photos unless your product data holds real quotes. Replace them before you go live.
Use AI Pages on a password-protected store
AI Pages works on a store behind a password. It reads your theme settings only, so check your colors before you build.
AI Pages can't edit demo or protected themes
Shopify blocks changes to demo themes. Choose your live theme, or duplicate the theme and build on the copy.
Add my AI page to the menu
Add a published AI page to your store's main menu with one click, and what to do for any other menu.
Add AI sections below my product
Add new AI-written sections below your product and keep your buy box exactly as it is.
How to use AI Pages
AI Pages builds home, product and other pages in your theme, with copy and images. Learn the whole flow, from opening it to going live.
Build a product page with AI
Build a full product page with AI, with a new buy box and sections below it. Then assign it to your product.
How AI credits work: 15 section credits and AI Pages credits
The 15 credits with Plus are section credits and never build pages. AI Pages has its own credits. See what each pays for and how to get more.
Import a product from AliExpress or CJdropshipping
Paste an AliExpress or CJdropshipping link to create a draft product with prices, photos and its own AI page. Then publish it.

Conversion Blocks

Wrapper block box missing or in the wrong place
Fix a Wrapper box that's missing, wraps the wrong area or cuts things off. It detects common layouts and can take a custom selector.
Why do my blocks show sample names, reviews or photos?
New blocks start with made-up sample content. Nothing forces you to change it, but shoppers see it, so replace it before you go live.
Which Conversion Blocks are free?
No Conversion Block is free. Every block needs Section Store Plus or its 14-day free trial.
What's the difference between a Conversion Block and a section?
Blocks and catalog sections are separate products, even with the same name. Learn how to tell them apart and which settings belong to which.
What is Set up with AI on the Conversion Blocks page?
Set up with AI is AI Pages. It picks blocks, writes their text and puts them in a new product template for you to review.
What happens to Conversion Blocks when Plus ends?
When Plus ends, blocks stop showing but stay in your theme. Subscribing again brings them back with their settings.
What are Conversion Blocks?
Small Plus blocks for your product page. See what each block does, where you set it up and what it needs.
Video carousel block empty or not playing
The block needs videos uploaded to Shopify. See why it's empty on your store, or why videos don't play or have no sound.
Upsell or Addons block not showing
Both blocks hide when they have no products to show. Check the Products setting, the connected metafield and the product template.
Upsell block adds the product but no cart opens
The Add button works but nothing opens. Check the cart, then turn on Open cart page or pick your cart app in the block.
Translate Conversion Block text
Block text you type is translated in Shopify's free Translate & Adapt app. Built-in words follow the shopper's language by themselves.
Style your Add to cart button with the Atc button styling block
Restyle your theme's Add to cart button. Set colors, effects and an icon, and show the live price on the button.
Sticky add to cart block not showing
The bar shows only after you scroll past the Add to cart button on the live page. Check that, then see other causes.
Show different Conversion Blocks on different products
The app has no per-product block editor. Use product templates for different blocks and metafields for different content.
Shipping info block shows the wrong date or country
The date is the shopper's device date plus your days. The country is Shopify's location guess. See how to adjust both.
Remove a Conversion Block from your theme
Remove a block in the theme editor. Cancelling Plus only hides blocks, it doesn't remove them.
Pulse badge block shows the wrong stock message
The block reads Shopify inventory for the selected variant, with fixed thresholds. See why the text looks wrong and what to change.
Payment icons block shows the wrong icons
The block mirrors your payment methods in Shopify. It can't hide one brand, and turning a method off stops that payment.
Move Conversion Blocks to a new theme
Blocks live in one theme. A copy of your theme keeps them, but a new theme needs them added again.
Hide a Conversion Block on mobile or desktop
Most blocks have no show-on-mobile switch. Paste a short rule in the block's Custom CSS box to hide it on phones or on desktop.
Give a discount on Upsell block and Addons block products
The Upsell and Addons blocks never discount and have no promo text. Create a Shopify automatic discount, or use add-ons inside a bundle.
Do the Review summary and Reviews blocks connect to my review app?
No. The review blocks show what you type or connect through metafields. They don't read Judge.me, Loox or any other app.
Do Conversion Blocks work with my theme?
Blocks work on Online Store 2.0 themes, including Horizon. Vintage themes can't take app blocks.
Coupon code block Copy button does nothing
Copy doesn't work in the theme editor. Test on your live store, and make sure the code exists in Shopify.
Countdown timer block restarts or shows the wrong time
The block is a per-shopper timer, not a date, with no UTC or time zone setting. See why it restarts, shows a different time or disappears.
Conversion Blocks still say Subscribe to unlock
Fix block cards that still show Subscribe to unlock after you start Plus. Check that Shopify approved the charge, then reload.
Conversion Block text still in English
Fix block text that stays in English or mixes languages. Some settings beat the automatic translation and need Translate & Adapt.
Conversion Block not showing on my live store
Fix a block you can see in the theme editor but not on your store. Check save, live theme, product template and Plus.
Conversion Block missing from the theme editor's Apps list
Find a block that isn't in the theme editor. Check Plus, reload the editor, open the Apps tab and use the block's exact name.
Check which blocks are live with Live block status
The Live block status card lists the app blocks Shopify reports on your published theme, with how many placements each has.
Change Conversion Block fonts and colors
Blocks take your theme's font but keep their own colors and sizes. Set them in the block's settings or in Custom CSS.
Can the Countdown timer block end on a set date?
No. The block is a per-shopper timer of up to 24:59:59 that restarts. For a real end date, use the bundle countdown bar.
Can I A/B test a Conversion Block?
No. A/B tests cover bundles and cart drawers only. Conversion Blocks can't be tested.
Can Addons block products be selected by default?
No. Every add-on in the block starts unselected. Checkbox upsells on a bundle can start selected.
Blocks show on some products but not others
Different product templates hold different blocks. Add the block to that template, or move the product to the template that has it.
Atc button styling block not changing my button
Fix an Add to cart button that doesn't take your styling or shows the wrong price, text or size.
All my Conversion Blocks disappeared
When every block vanishes at once, Plus ended or another theme went live. Check both and bring your blocks back.
Addons block not adding to cart
Selected add-ons missing from the cart? The block has no Addons Position or Form Class setting. Check these causes instead.
Add the Video carousel block
Show up to five videos uploaded to Shopify as a row of thumbnails. A tap opens the video larger with sound.
Add the Tabs block
Show three or four tabs of text. One tab can show the product description, one an expert review and any tab your payment icons.
Add the Sticky add to cart block
Show a bar with the product and a copy of your Add to cart button after shoppers scroll past the button.
Add the Space & divide block
Add space between blocks, with an optional divider line. Use a negative height to pull blocks closer.
Add the Reviews block (review cards)
Show up to three review cards in a slider with a photo, name, stars and text. You type the reviews or connect them to metafields.
Add the Review summary block (star rating)
Show stars and up to two lines of text near your product title. You type the rating. The block doesn't read a review app.
Add the Payment icons block
Show the payment methods turned on in your Shopify settings, plus up to three of your own icons.
Add the Coupon code block
Show a ticket-style coupon box with a copy button. The block copies your code. Shopify's discount makes it work at checkout.
Add the Benefits list block (check list of USPs)
Show up to four short lines with a check-style icon in your buy box. Pick the icon, size, colors and spacing.
Add the Banner block to your product page
Show a notice box in your buy box with a title, a subtitle and an icon or image. The whole banner can be a link.
Add the Addons block to your product page
Offer extra products with a switch, checkbox or radio. Selected add-ons go in the cart with the main product at one unit each.
Add custom CSS to Conversion Blocks
Every block has a Custom CSS box, and it beats the block's settings. Your theme's CSS can't reach inside a block, so put your styles there.
Add Conversion Blocks outside the product page
Blocks can go in any section that accepts app blocks. Some blocks need a product, so keep them on product pages.
Add a Conversion Block to your theme
Add any Conversion Block with Edit In Theme or from the theme editor's Apps tab, then save it so shoppers see it.
Add the Pulse badge block (in stock and low stock message)
Show a pulsing dot with live stock text for the selected variant, or your own message.
Add a box around your product info with the Wrapper block
Draw a box with a border, background and shadow around your product info column, with an optional header strip.
Add the Upsell block to your product page
List other products with an Add button in your buy box. Pick the products, the look and what opens after a shopper clicks Add.
Add the Shipping info block (ships-by date and country flag)
Show a ships-by date and a shipping line with the shopper's flag and country code.
Add the Social proof block to your product page
Show small round profile photos next to a line of text. Pick your own photos and write a true line.
Add the Badges block (pill badges and icons)
Show up to three pill badges like Best Seller and 30-Day Returns, with icons, colors and gradients.
Add the Countdown timer block to your product page
Add a per-shopper countdown to your buy box. Set its length, what happens at zero, and its text and colors.
Add the Benefits block (benefit icons) to your product page
Show up to four benefits with an icon, title and subtitle. Pick Horizontal, Vertical or Boxed.
Create dynamic upsell blocks for every product page
Connect the Upsell block to a product metafield, so each product page shows its own upsell products with no extra templates.
Create dynamic reviews blocks for every product page
Connect the Reviews block to product metafields, so each product page shows its own reviews with no extra templates.

Bundles and quantity breaks

Get bundle deals built for your store
We line up bundle deals on your own best sellers, in your store's look. Pick one, check it and publish it.
Choose which discounts a bundle combines with
Pick whether a bundle stacks with order, product and shipping discounts. It's off by default, so bundles work as before.
Why won't the bundle AI tools work?
What each AI message means, and the limit of 8 uses a minute and 50 a day per store.
Why isn't subscribe and save showing on my bundle?
The subscribe choice needs the bundle setting on and a selling plan on the product and its variants.
Why isn't my Mix & Match discount working?
A Mix & Match discount needs the whole set in the cart with the right quantities. Here's what breaks it.
Why isn't my bundle showing on my product page?
Check Plus, the bundle's status, the Bundles app embed, the Products rule and the dates, in that order.
Why isn't my bundle discount applied at checkout?
Check the bundle's status and banners, how the items got in the cart, and your other discounts.
Why is my free gift missing or charged at checkout?
First tell a bundle gift from a cart gift. Then fix gifts that don't show, cost money at checkout or multiply with quantity.
My bundle widget is in the wrong place or under the description
Widget under the description or in the wrong spot? You can't drag the Bundles embed. Add the Bundle app block and drag it above Add to cart.
Why is the checkout price different from the bundle widget?
The widget's prices are a preview. Checkout decides the real price. These are the usual reasons they differ.
Why does the bundle discount stop after the first subscription order?
Discount duration starts at 1, so only the first order gets the bundle discount. Set 0 for every order.
Why do my bundle variant pickers change together or show sold out options?
Fix variant pickers that copy each other, show sold out options, or don't show at all.
Why did my theme's quantity selector disappear?
The bundle controls quantity, so it hides your theme's box on some themes. Add the bundle's own selector.
Why did my bundle go back to draft?
A bundle turns to draft when its end date passes, at Shopify's discount limit, or when saved without Plus.
Why can't I publish my bundle?
What each publish message means, from a missing gift or companion to no Plus. How to fix each one.
Which themes work with bundles?
Bundles work on Shopify Online Store themes through the app embed or block. Headless stores aren't supported.
What Type and Status mean on the Bundles page
Read the bundle list. Shows on is where a bundle shows, Status is Active or Draft, and the switch turns it on or off.
What shoppers see in a Mix & Match offer
The product rows, the + between them, empty slots and the product picker with Select and Details.
What is the Section Store Discount in Shopify Discounts?
Each live bundle has one automatic discount in Shopify. We manage it, so change bundles in Section Store.
What happens to my bundles when Plus ends?
The widget stops showing and checkout gives no bundle discount. Subscribing again brings back every bundle that's still Active. Drafts stay drafts.
What bundles can't do
The limits of Section Store bundles in one list, with what to do instead.
Can shoppers use a discount code with a bundle?
Yes, if the code combines with product discounts. You can also choose what each bundle combines with.
Two bundles match one product. Which one shows?
Only one bundle shows per product. Narrow the Products rules or put the deals in one bundle.
Turn a bundle off
Use the switch in the bundle list. The widget goes and its Shopify discount switches off.
Can I stop a second click from closing or collapsing the selected offer?
Clicking the selected offer again collapses it. No setting changes this, but a developer can keep it open with our JavaScript hook.
Start a bundle from Shopify Sidekick
What the notice "Sidekick started this bundle" means and what to do next in the editor.
Show the compare-at price on a bundle
Strike through the compare-at price in the widget. The checkout discount still starts from the real price.
Your store hit Shopify's limit of 25 active automatic discounts
Why publishing fails at the limit, what counts toward it, and how to free a slot.
Set up variant pickers and swatches on a bundle
Choose dropdowns or swatches, and control how shoppers pick sizes and colors for each unit.
Set up quantity breaks (buy more, save more)
Give a bigger discount at each quantity of one product, like buy 2 save 15% and buy 3 save 25%.
Set up buy 2 get 1 free
The exact steps for a buy 2 get 1 free or BOGO offer. Set the Products rule and delete the preset offers you don't want before you publish.
Set up a Complete the bundle offer
Pair the current product with set products so shoppers buy the complete set at a discount.
Set up a buy X get Y deal
Give free units of the same product when shoppers buy more. How BXGY offers work in the cart.
Set the default offer and change the order of offers
Pick the offer selected when the page loads, and move offers up or down.
Set start and end dates on a bundle
Schedule a bundle for a sale. The widget and the Shopify discount follow the same dates.
Send shoppers straight to checkout from a bundle
Skip the cart so Add to cart takes shoppers from the bundle to checkout.
Round bundle prices and show the price per item
Show a price per unit, hide decimals, or round bundle prices to whole numbers or .99.
What happens when a shopper changes the quantity in the cart?
How quantity changes in the cart move the discount, by offer type, for gifts and add-ons.
Why are products missing from the Mix & Match picker?
Sold out, unpublished or out-of-list products don't show in the picker. How to fix an empty row or a Product unavailable row.
Preview a bundle on another product, market or language
Use the Preview column in the bundle editor to check the widget before it goes live.
Place a bundle with the Bundle app block
Put the bundle exactly where you want it on the product page. A placed block wins over the embed.
Pick which products show a bundle
Show a bundle on every product, chosen products or collections, or leave some out.
Can shoppers pick a different color for each item in an offer?
Yes. A Duo offer can hold two colors or sizes. Each unit gets its own picker, on by default.
Can I use another bundle app with Section Store bundles?
Two bundle apps on one product clash. Turn the other app off for those products.
Only discount items added through the bundle
Choose whether units added from other pages or apps count toward a bundle and get its discount.
Why doesn't Mix & Match apply to items added separately?
Mix and match only discounts sets built in the widget. Products added one by one never count. Here's what to do instead.
Permission Required or Missing access scopes on the Bundles page
Bundles need extra Shopify permissions. Approve them once to create and edit bundles.
Edit offer titles and show the savings with variables
Change the header, offer titles and subtitles, and use variables that show the shopper's savings.
Duplicate or delete a bundle
Copy a bundle as a draft, or delete it with its Shopify discount.
Do I need Plus to use bundles?
Bundle drafts are free. Publishing needs Section Store Plus at $15/month, with a 14-day free trial for new stores.
Do bundles create new products or change my inventory?
No. The real products go in the cart as normal lines, so inventory and fulfillment work as usual.
Describe your bundle and let AI build it
Type the deal you want on the Add bundle page. AI builds the bundle for you to check and save.
Create your first bundle
Start a bundle from the Add bundle page, choose the products, set the offers and publish it to your store.
Create a bundle from a screenshot
Drop in a screenshot of a bundle you like. AI copies the offers, colors and layout into a draft.
Change the Mix & Match product rows and picker
Switch older bundles to the new product rows, and change the picker's words, colors and corners.
Change bundle colors, sizes and layout
Use color presets, size presets and Fine-tune styling. Fonts follow your theme.
Change a bundle with Customize with AI
Describe a change in plain words and the Bundle Assistant updates the widget. Nothing is kept until you save.
Can a bundle show on collection pages or quick add?
No. Bundles show on product pages only. Here's what happens when shoppers add from elsewhere.
Can a bundle give free shipping?
No. Bundles discount products only. A text gift saying free shipping gives nothing by itself.
Why doesn't Buy it now get the bundle discount?
Buy it now skips Add to cart, so its units carry no bundle mark. Count those units or remove the button.
Bundles with multiple currencies and markets
Bundles work in every currency you sell in. Fixed amounts convert with Shopify's exchange rate.
Bundle settings are too large to save
Shopify limits how much a bundle can hold. Remove offers, gifts or custom CSS and save again.
What the green, red and yellow banners in the bundle editor mean
The editor checks each live bundle on Shopify. Here's what each banner means and what to do.
Add checkbox upsells (add-ons) to a bundle
Add tick-box add-ons under your offers, each with its own price, and show them on chosen offers.
Add badges to bundle offers
Add a Badge on the card's edge or a Title badge next to the offer title, like Most Popular or Save 15%.
Add a free gift to a pack or bundle offer
Add a free product or a text promise to one offer, like your 3 pack. You edit offers in the app, not the theme editor.
Unlock free gifts with bigger bundle offers
Show a row of gifts under your offers. Bigger offers unlock more, and unlocked product gifts go in the cart free.
Start a bundle from a ready-made template
Pick a ready-made bundle design from Templates on the Add bundle page, set it up on your product and publish it.
Add subscribe and save to a bundle
Sell a bundle or quantity break as a subscription using the plans from your subscription app.
Set up a Mix & Match bundle deal
Let shoppers build their own bundle from other products, with a price for each item.
Add a Quantity selector to bundle offers
Show a plus and minus control in an offer so shoppers choose how many to buy.
Generate AI images for your bundle deals
Create a picture for each offer from your product photo. A Buy 3 offer gets a picture with three.
Same gifts at any quantity on bundle offers
Stop free gifts from multiplying when shoppers buy more with the Quantity selector.
Show bundles on your product page with the Bundles app embed
Turn on the Bundles app embed once and your bundles show right above Add to cart.
Add a countdown bar to your bundles
Show how long a bundle deal has left. The bar counts down to the bundle's real end date.

Cart drawer

Offer a bigger pack or a subscription in the cart drawer
Add an Upgrade offers block. It shows a row under a cart line that swaps it for a bigger pack or moves it to a subscription.
Why wasn't the free gift added to the cart?
Check the tier's product, the counted amount, stock, the app embed and how the shopper checked out.
Why isn't my cart upsell showing?
No picks in the cart? Check the block, Shopify's recommendations, your rules and stock.
Why isn't my cart drawer opening?
Check the setup badge first, then work down the causes, most common first.
Why isn't free shipping applied at checkout?
Work through eight checks, from Plus and the live cart to shipping methods, discount codes and bundles.
Why is the free gift charged at checkout?
First tell a cart gift from a bundle gift. A cart gift needs the Section Store Cart discount. A bundle gift needs its offer.
Why is the Cart drawer app embed missing from my theme editor?
Shopify shows the embed only while your store has Plus. Start Plus, then reload the theme editor.
Why is my cart drawer slow?
What the drawer loads, what can delay it and what to try first.
Why don't my changes show on the storefront?
Check that you saved, that you edited the live cart, and what the editor's banner says.
Why don't express checkout buttons show in my cart?
Shop Pay or PayPal missing from the drawer? Check the block, your wallets, the theme file and developer hooks.
Why does the reward bar show the wrong amount?
By default the bar counts the subtotal before discounts and skips some lines. Here is why it can differ from the total.
Why does my theme's cart still open, or open too?
Only your theme's cart opens? Check the cart switch and the app embed. Two carts at once? Check the open settings, other cart apps and your theme.
Why does my cart show a crossed-out price?
Crossed-out prices come from your compare-at prices and Shopify's discounts. Turn them off in one setting.
Why does my cart page still show instead of the drawer?
The drawer doesn't redirect your /cart page. Here is what it catches and what it leaves alone.
Why did my cart empty by itself?
The usual cause is the Timer block set to remove all items when it ends.
Why can't I turn on my cart drawer?
The switch opens a Plus window, or the cart won't stay on. Here is why and what to do.
Why are cart prices in the wrong currency?
The drawer follows the cart's currency in Shopify Markets. Check the selector, your market and any converter app.
What the cart drawer can't do
The limits of the cart drawer in one list, with what to do instead.
What is the Section Store Cart discount?
The automatic discount in Shopify that delivers cart rewards. Don't delete it. Here is how it behaves.
What happens to my cart drawer when Plus ends?
The drawer stops showing and rewards stop at checkout. Your carts stay saved. After you subscribe again, check each cart's switch.
What happens to my cart drawer if I uninstall the app?
Uninstalling switches every cart off. Your theme's cart comes back. Turn a cart on again after reinstalling.
What do the banners in the cart editor mean?
Each banner at the top of the cart editor, what it means and what to do.
Unlock cart rewards by spend or by item quantity
Choose if the reward bar counts money or items. One setting applies to every tier on the bar.
Turn on your cart drawer
Switch your cart on in the app, turn on the app embed in your live theme, and check that shoppers see it.
Turn on the Cart drawer app embed in your theme
The drawer runs from one app embed. Turn it on in your live theme and click Save in the theme editor.
Turn off the cart drawer and stop its rewards
Turn your cart's switch off. Shoppers get your theme's cart back and rewards stop at checkout. Turning off only the embed isn't enough.
Show the discount total in the cart drawer
Show shoppers what they save in one line, and learn why it can be more than your discounts.
Shopify's automatic discount limit and your cart
Shopify caps active automatic discounts. See what uses a slot and what to do at the limit.
Set up manual upsell rules in the cart drawer
Choose which products to suggest when the cart holds a product or collection, or when it's empty.
Set up free shipping on the cart reward bar
Unlock free or discounted shipping when the cart reaches an amount or an item count.
Set up a reward bar in the cart drawer
Add a progress bar that unlocks free shipping, an order discount or free gifts as the cart grows.
Reward settings are too large to save
Shopify limits the size of reward settings. Shorten shipping method lists or remove tiers, then save again.
Limit free shipping to certain shipping methods
Give the reward only on standard shipping, leave out express, or skip rates over a set price.
How do recommended products in the cart drawer work, and why are they expensive?
AI recommendations come from Shopify. We add no price filter. See what each side controls and when to use manual rules.
Does the cart drawer work with my theme?
The drawer runs from an app embed on Online Store themes. Some themes get extra handling.
Does the cart drawer work with bundles and subscriptions?
Bundle and subscription lines show in the drawer and count toward rewards like other lines.
Does the cart drawer need Plus?
Build and preview carts on any plan. Showing a cart to shoppers needs Section Store Plus at $15/month.
Do cart rewards work with discount codes?
Rewards and codes can apply together if the code allows it. Set that in the code's combinations in Shopify.
Do cart rewards work with Buy it now?
Free shipping and order discounts can apply. Free gifts can't, since Buy it now skips the cart.
Create your first cart drawer
Build a slide-out cart in your store's colors and language, then save it. Building is free on any plan.
Choose when the cart drawer opens
Two settings decide if the drawer opens on add to cart and on the cart icon. Both are on by default.
Change your cart with the AI assistant
Ask for copy, style, order or upsells in plain words, or attach an image, then save the result.
Change the top bar of the cart drawer
Edit the cart title, item count style, close button and icon at the top of the drawer.
Change the subtotal and checkout button in the cart drawer
Edit the subtotal line and the checkout button's text, icon, colors and hover effect.
Change the reward bar messages
Edit what the bar says while shoppers progress and when they unlock every reward, with live amounts.
Change the line items in the cart drawer
Set how products show in the cart, including layout, remove button, quantity control and properties.
Change the empty cart drawer
Edit what shoppers see with an empty cart, including best sellers and a browse button.
Change the cart drawer width and position
Slide the drawer from the left or right, set its desktop width, or float it with rounded corners.
Change the cart drawer colors and style
Match the drawer to your store with a color preset, button corners and image style. Fonts follow your theme.
Change how the cart reward bar looks
Set the bar's colors, layout, milestone icons, the message position and the animation when a reward unlocks.
Can I use another cart app with the cart drawer?
Two cart drawers clash. Turn off the other app's embed. Upsell and review apps can stay.
Can I show cart upsells based on cart value?
Upsell rules react to what is in the cart, not its total. Use a banner or the reward bar for amounts.
Can I see stats for cart upsells?
The app has no upsell report. A cart A/B test is the way to measure what upsells earn.
Can I discount products in the cart upsell?
The Products upsell block has no discount setting. Here is what you can do instead.
Add trust badges to the cart drawer
Show a row of icons for shipping, returns and secure payment, filled from your store's real facts.
Add shipping protection or an order addon to the cart
Add a switch in the cart that adds one product, like shipping protection or gift wrap.
Add product upsells to the cart drawer
Show product picks inside the cart. Use Shopify's AI recommendations or your own rules.
Add payment icons to the cart drawer
Show card and wallet icons under the checkout button, from your store's payment settings or by hand.
Add express checkout buttons to the cart drawer
Show Shop Pay, PayPal, Apple Pay and Google Pay buttons next to the checkout button in the drawer.
Add an order note to the cart drawer
Let shoppers leave special instructions or a gift message. The text lands on the Shopify order.
Add an order discount tier to the cart reward bar
Unlock a percentage or fixed amount off the order when the cart reaches a set amount or item count.
Add an announcement to the cart drawer
Show a short text band in the cart, like a delivery note or an offer.
Add a timer to the cart drawer
Show a countdown like "Cart reserved for 9:59" and choose what happens when it ends.
Add a free gift to the cart reward bar
Add a gift to the cart automatically when it reaches a threshold, and make it free at checkout.
Add a discount code box to the cart drawer
Let shoppers type a discount code in the drawer instead of waiting for checkout.
Add a banner to the cart drawer
Add a promo card with a picture, heading, text and button, and show it by cart total if you want.
Start a cart drawer from a ready-made template
Pick one of 31 live cart designs, match it to your store, check its rewards and save it.
Set per-market thresholds on the cart reward bar
Set a different minimum cart amount for each Shopify market, so a threshold stays round in every currency.
Cart drawer public API (SectionStoreCart)
JavaScript reference for developers. Open the drawer, change the cart, block actions and listen for events.
Add custom HTML to the cart drawer
Add your own HTML and CSS in the cart body, the footer or the empty cart, with no theme edits.
Create, copy and delete cart drawers
Keep several cart designs. Add a new cart, copy one, rename it or delete it. No Plus needed.
Why ShipStation shows __section_store_cart_managed as a customer note
The text is an order attribute, not a customer message. ShipStation merges it into its note box. The order is fine.
Switch which cart drawer is live
Only one cart is live at a time. Turn on another cart to swap it in. Rewards follow the live cart.
Exclude products from the cart reward bar count
Stop chosen products from moving the reward bar or unlocking rewards. They still check out as normal.
Create a cart drawer from a screenshot
Upload a screenshot of a cart you like. AI matches its colors, blocks and layout in a new cart.

AI assistants

Connect Cursor or Claude Code to Section Store
Add Section Store to Cursor with one click, or to Claude Code with a terminal command, then approve the connection in your Shopify admin.
Connect Cursor or Claude Code to Section Store
Add Section Store to Cursor with one click, or to Claude Code with a terminal command, then approve the connection in your Shopify admin.
We couldn't find Section Store on that store
You see this when you connect an AI assistant. Paste your admin URL or myshopify address, and check Section Store is installed on that store.
Why don't shoppers see what my AI assistant built?
A bundle or cart built by an assistant shows only when it is on, your store has Plus and the theme's app embed is on.
Where do I find the AI assistants page and the MCP server URL?
The AI assistants page has no menu item. Reach it from Build with AI on Home, Bundles or Cart Drawer. The server URL is on that page.
What to ask your AI assistant in Section Store
Example requests for bundles, the cart drawer, A/B tests, previews and undo, plus tips for getting a good result.
What can't an AI assistant do in Section Store?
Assistants work with bundles and carts only. They can't touch sections, billing, theme embeds, custom HTML or customer data.
What can an AI assistant see in my store?
Assistants see your bundles, carts, products and A/B test numbers. They can't see customers, single orders or payment details.
What can an AI assistant do in my store?
A connected assistant can build, change, switch on and test your bundles and cart drawers, and undo its changes for 30 days.
Undo a change an AI assistant made
Ask a connected assistant to undo a change to a bundle or cart for 30 days. Undo goes newest first and won't overwrite later work.
Switch a bundle or cart on or off with an AI assistant
Ask your assistant to switch a bundle or cart on or off. It happens at once. On needs Plus, and a cart replaces the live cart.
Run an A/B test with an AI assistant
Ask a connected assistant to test two versions of a live bundle or cart, read the results and keep the winner. Needs Plus.
My AI assistant won't connect to Section Store
Fixes for sign-in errors when you connect Claude, ChatGPT, Grok or Cursor to Section Store, by the message you see.
My AI assistant stopped working with Section Store
Why a connected assistant loses access or gets errors, and how to fix it. Covers lost connections, limits, previews and missing tools.
My AI assistant says Section Store needs permission
Assistants can't accept Shopify permissions for you. Open the page in the app, review the access request and approve it once.
My AI assistant says it needs Plus
Assistants build on any plan, but switching bundles and carts on and running A/B tests need Section Store Plus. Here is how to start it.
Is it safe to connect an AI assistant to my store?
How we protect the connection, which changes wait for your yes, what happens at once, and how undo works.
Does connecting an AI assistant cost anything?
Connecting an assistant is free on any plan and uses no AI credits. Switching bundles and carts on needs Section Store Plus.
Disconnect an AI assistant
Click Manage next to Build with AI, then Disconnect. The assistant loses access at once. What it built stays in your store.
Copy a cart or bundle from a screenshot or link with an AI assistant
Give a connected assistant a screenshot or link. It builds a matching cart or bundle in your store, then compares and fixes the look.
Connect Grok to Section Store
Add Section Store to Grok as a custom connector with the server URL, then approve the connection in your Shopify admin.
Connect Cursor, Claude Code or another MCP client to Section Store
Add Section Store to Cursor, Claude Code or any MCP client as a remote MCP server, and sign in with OAuth. No API key needed.
Connect Claude to Section Store
Connect Claude to Section Store from its directory listing or by hand with the server URL, then approve it in Shopify admin.
Connect ChatGPT to Section Store
Add Section Store to ChatGPT as a custom MCP server with OAuth, then approve the connection in your Shopify admin.
Connect an AI assistant to another store
A connection covers one store. Sign in again to reach a second store, or fix an assistant connected to the wrong one.
Change a live bundle or cart with ChatGPT, Claude or another AI assistant
A change to a live bundle or cart goes in two steps. The first saves nothing. After your yes, the assistant confirms and shoppers see it.
Build a cart drawer with an AI assistant
Ask a connected assistant for a cart drawer with rewards and upsells. A Plus store's first cart goes live at once. Later carts start off.
Build a bundle with an AI assistant
Tell a connected assistant the product and the deal. It builds a bundle that starts off, so you can check it before it goes live.
Approve or decline an AI assistant connection
What the sign-in and approval pages show, how to approve or cancel, and when to say no to an AI assistant connection.
AI assistants or Shopify Sidekick: which can change my bundles?
Sidekick reads your bundles and carts and checks setup inside Shopify admin. A connected assistant can build and change them.
AI assistants or Customize with AI: which should I use?
Customize with AI edits one open bundle or cart in the editor. A connected assistant works across your store from Claude or ChatGPT.
AI assistant limits in Section Store
How many bundles, carts, calls and previews an assistant can use, and how long sign-ins, previews and undo last.
Connect an AI assistant to manage bundles and your cart drawer
Connect Claude, ChatGPT, Grok or Cursor to Section Store, approve it in Shopify admin, then ask it to build bundles and carts.

Plans, billing and A/B tests

What does "Decision needed" mean on my A/B test?
Your test reached its 90-day maximum. Choose a final version, or keep Version A to end it.
Why was I charged after I cancelled Plus?
The usual reasons a Section Store charge shows up after you cancel, and how to check what it is on your Shopify bill.
Why is my A/B test paused?
A test pauses when its bundle or cart is turned off. Here's how to resume it and what happens to the 90-day limit.
Why does my A/B test show no results yet?
Why a running test shows no visitors, no orders or no winner, and how long results take to appear.
Why can't I start my A/B test?
Fix the messages you can see when creating or starting a test, from a greyed out button to theme and permission errors.
Which themes work with Section Store?
Which themes work with sections, Conversion Blocks, bundles, the cart drawer and AI Pages, and what to do after a theme change.
Find your Section Store invoice for your accountant or taxes
Your invoices are under Past bills in Shopify, in Settings, then Billing. Open a bill and click Export bill for your accountant.
What's included in Section Store Plus?
Everything one Plus subscription covers, from AI Pages and Conversion Blocks to bundles, the cart drawer and A/B tests.
What does Plus cost and when do I pay?
Plus costs $15/month after a 14-day trial, billed through Shopify every 30 days, with no revenue share or per-order fee.
What happens when Plus ends?
Feature by feature, what stops when Plus ends, what stays saved, and what comes back when you subscribe again.
What can I use without Plus?
What works on a store without Section Store Plus, and which features need an active plan or trial.
Uninstall Section Store: what stays behind
What stops, what stays in your theme and what we keep when you uninstall the app, and how to remove sections first.
What can I translate on the Translations page?
What the Translations page covers, which text is translated in the app, and which goes through Shopify's Translate & Adapt.
The Home page and its guides
What each card on the Section Store Home page does, and why some cards show or disappear.
Subscribe to Plus again after cancelling
Restart Plus after you cancelled it. Whatever is still switched on comes back by itself. A cart that's off needs its switch. A draft bundle needs Publish.
Use Shopify Sidekick with Section Store
What Shopify Sidekick can do with Section Store, from finding sections to checking why a bundle or cart isn't showing.
Shopify Plus and Section Store Plus are not the same
Section Store Plus is our app's $15/month plan. Shopify Plus is Shopify's own plan. You don't need one for the other.
Sections, Conversion Blocks, bundles and the cart drawer: what's the difference?
What each Section Store feature is, where it shows, how you pay for it, and which names are easy to mix up.
Can I use Section Store on a development store?
What you can do on a Shopify development store, why Plus may not start there, and what to do instead.
Section Store affiliate program
Earn a 20% commission by referring stores to Section Store. How to sign up and where to find your link.
Run a store audit
Run the free store audit on Home. It reads your home page and best seller, then picks the fixes that matter most.
Reinstall Section Store: what comes back
What you get back when you reinstall the app, and what you need to turn on again by hand.
Read your store audit results and make the fixes
What the store audit card shows, what each fix button does, and how a fix gets marked as done.
Read your A/B test results
Where your test results are, what each metric means, and how to tell whether a version has really won.
My store is frozen or paused. What happens to Plus?
What happens to Plus when Shopify freezes or pauses your store, and how it comes back on its own.
I subscribed but Plus isn't active
You approved Plus but the app still says Subscribe, or blocks and the cart drawer don't show. Work through these causes.
What permissions does Section Store ask for?
Which Shopify permissions the app needs, which feature needs each one, and what the Permission Required window means.
Older $8 and $10 Plus prices
Why some stores pay $8 or $10 for Plus, and why cancelling moves a store to $15/month.
My translation isn't showing on my store
Find out why a translated bundle, cart or block still shows the old language on your storefront.
I had Plus before. Do I get another free trial?
A store that had Plus gets only what's left of its first trial. See how the days are counted and which button you'll see.
How does the 14-day free trial work?
When the Plus trial starts, what you get, when billing begins, and how to find your trial end date.
How does A/B test traffic split between versions?
How visitors are assigned to versions, why they stay on one version, and what the percentages can be.
Where is everything in the Section Store app?
A map of the Section Store app, including the buttons that aren't in the side menu, like A/B Tests and Translations.
End an A/B test and pick a winner
Pick the final version, what happens to your live bundle or cart, and what to do when a test reaches 90 days.
Does Section Store work with other apps?
Which kinds of apps work next to Section Store, which ones clash, and what to do about each.
Does one Plus subscription cover more than one store?
Plus belongs to one Shopify store. Each store subscribes, pays and gets its trial on its own.
Create an A/B test
Create a test draft for a bundle or cart, edit its versions, set the traffic split and start it.
Change the language of the Section Store app
The app follows your Shopify admin language in English, German, French or Spanish. Here's how it works and what it doesn't change.
Cancel the Plus free trial before you're charged
Cancel your Plus trial so Shopify never bills you. Plus ends the moment you cancel, not on day 14.
A/B test visitor allowance
How many visitor exposures Plus includes each billing period, the 80% warning, and what happens at the limit.