Why couldn't I assign the template?

Most assignment errors come from staff permissions or a batch that stopped part way. Find your message below.

Messages and fixes

• "You need permission to edit products. Ask the store owner to grant it in Shopify." Your staff account can't edit products. Ask the owner to add that permission in Shopify, then try again.
• "Assigned 38 of 40 · stopped". Some products failed. Click Try again. We retry the ones that failed. After you reopen the window, it runs the whole assignment again. You can also click Choose other products.
• "Pick up to 100 products at a time. For bigger batches, use Shopify's bulk product editor." Pick fewer products.
• "You have more than 100 active products in this collection. Pick up to 100 at a time." The picker opens. Pick the first 100, then repeat.
• "No active products found in your store." The collection has no active products. Draft and archived products don't count.
• "Couldn’t load products. Please try again." Close the window and try again.
• "Network error". Your connection dropped. Reopen the page from Recent pages and try again.

My product isn't in the picker

The picker hides draft and archived products. Set the product to Active in Shopify first.

Still stuck?

Open the chat bubble in the Section Store app or email [email protected].

Related

• Assign an AI page template to many or all products
• Assign an AI page to a product
• Why can't I find my product in Select product?

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