Extend our collaborator access to your store
Change what our collaborator account can see in your store, what we usually ask for, and how to remove it later.
You have already approved our collaborator request. Sometimes we need a little more access to finish a fix. Change it in Shopify admin under Settings → Users, then Collaborators.
Where to change it
- In Shopify admin, open Settings → Users.
- Under Collaborators, click Section Store.
- Tick what we asked for, then click Save.
What we usually ask for
- Online Store, your theme files. Most fixes need this one.
- Products, when a section or block pulls product or variant details.
- Metafields, for dynamic content inside sections and blocks.
- Apps, to open the Section Store app and check your settings.
Keep Online Store ticked
Turning off Online Store removes our access to your theme files, and that is where your sections live. If it comes off while we are mid-fix, we can't see the problem.
Quickest option
Tick Select all. You can take any of it back later.
You stay in control
Change or remove our access at any time under Settings → Users. Removing it never touches sections you have bought. Those live in your theme and are yours to keep.
Shopify's own walkthrough: Managing collaborator access.
Collaborator access is not the same as app permissions
Collaborator access lets our team log in to help you. App permissions let the Section Store app work. Those are separate. See What permissions does Section Store ask for?
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