Why doesn't Mix & Match apply to items added separately?

Mix and match only discounts a set built in the widget on the product page. Products added one by one, from other pages or apps, never count. No setting changes this. We can't join separate cart lines into a set.

Why it works this way

When a shopper clicks Add to cart with a Mix and match offer picked, the widget marks every item as one set. Checkout discounts only marked sets. Items added any other way have no mark:

• A collection page or quick add.
• Another product's page.
• "Buy it now", a cart link or a cart upsell.
• Another app, a draft order or POS.

Only apply discount to items added through this bundle block doesn't change this. Mix and match needs the widget with that setting on or off.

What you can do instead

Get shoppers to the widget. Add the offer to the products they buy most, and link your ads to those product pages. Tick Default offer so the deal starts picked.

Same product, more units. Use a Volume discount offer. It can count units of the product added anywhere, as long as the product matches the bundle's Products rule:

1. In Shopify admin, open Apps → Section Store → Bundles.
2. Open the bundle.
3. Under Offers, click Add offer, then Volume discount.
4. Set Quantity and Price.
5. Open Settings, then Cart and discounts.
6. Turn off Only apply discount to items added through this bundle block.
7. Click Save.

Different products still don't add up in a Volume discount.

Different products added one by one. Bundles can't do this. Use Shopify's own automatic discount with a minimum quantity. Shopify counts every product you pick toward that minimum, so shoppers can mix them from any page:

1. In Shopify admin, open Discounts.
2. Create an amount off products discount, with the automatic method.
3. Pick the products or collection and the discount.
4. Set Minimum quantity of items.
5. Save it. It takes a slot in Shopify's limit of 25 automatic discounts.

On an item that also has a bundle discount, Shopify decides what applies. Usually that's one discount per item.

Good to know

• A set already in the cart keeps its discount when the shopper adds other items.
• The extra items get no Mix and match discount.
• Adding the set again through the widget makes a second discounted set.

Related

• Set up a Mix & Match bundle deal
• Why isn't my Mix & Match discount working?
• Only discount items added through the bundle

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