Restore an inactive Shopify discount for a bundle or cart drawer

You don't need to restore the discount yourself. When you open a live bundle or cart in Section Store, the editor checks Shopify and turns an inactive discount back on. A green banner tells you it happened. There is no Restore discount button.

Before you start

• This works on stores with active Plus, and for a bundle or cart that is live.
• Without Plus the check doesn't run, and the discount gives nothing at checkout even if Shopify lists it as active. See What happens when Plus ends?

Repair the discount

1. In Shopify admin, open Apps → Section Store → Bundles or Cart Drawer.
2. Open the live bundle or cart.
3. Wait a moment. The editor checks Shopify.

If we turned a discount back on, you see a green banner:

• Bundle: "We restored this bundle's discount on Shopify. Your live bundle needs it. To keep it off, turn off the bundle."
• Cart: "We restored your cart's discount on Shopify. Your live cart needs it for rewards. To keep it off, turn off the cart."

If all was well, or we fixed something else, you see no banner.

What we restore

• Bundle: the discount comes back with the bundle's own saved dates. We never make up new dates.
• Cart: the shared Section Store Cart discount comes back with no end date. If you deleted it, we create a new one. A cart with no reward bar needs no discount.

A bundle outside its active dates isn't repaired. Its discount should be off.

I want the discount off

Turning the discount off in Shopify Discounts won't last while the bundle or cart is live. The editor turns it back on. Turn off the bundle or the cart in Section Store instead.

If it doesn't work

• "We couldn't update your bundle on Shopify" or "We couldn't update your cart on Shopify." Shopify refused the fix. Read the problem listed in the banner, then click Try again. When it works, you see Bundle is set up on Shopify or Cart is set up on Shopify.
• "Shopify allows 25 active automatic discounts and your store has them all." Turn off another automatic discount in Shopify, then click Try again. Only you can free a slot.
• "We couldn't check your bundle on Shopify" or "We couldn't check your cart on Shopify." Shopify didn't answer. Click Check again.
• You deleted a bundle's discount in Shopify. The editor may say it couldn't check. Click Save in the bundle. We create a new discount.
• The discount is active but shoppers get nothing. Check that Plus is active, then see the support guides below.

Related

• Bundles support guide
• Cart drawer support guide
• What happens when Plus ends?

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