Section Store Help CenterOpen Section Store

Are the reviews on my AI page real?

No. The AI writes sample reviews, names and photos unless your product data holds real quotes. Replace them before you go live.

Updated November 4, 2026

No. The AI writes sample reviews, reviewer names and review photos. They aren't from real customers. Replace them with real reviews, or remove them, before the page goes live.

What the AI writes

  • Review text and reviewer names. Names fit your language and country.
  • Review photos.
  • Rating lines and review counts in the buy box.
  • Big numbers, like the share of customers who would recommend you.
  • Press rows use made-up marks, not real publications.

When we use real quotes

If your product's description or review metafields hold real quotes, we use those, with their author. We can't read reviews from review apps.

Before you go live

  1. Click Open theme editor.
  2. Read every review, rating, number and claim.
  3. Replace sample reviews with real ones, or delete those blocks.
  4. Click Save.

Keep your real reviews

If you use a review app, keep its section under Keep below the new page. Or add its block in the theme editor.

Also searched as: fake reviews, made up reviews, sample reviews, ai generated reviews, are reviews real, review placeholders, fake testimonials, fake customer names, fake star rating, made up review count, ai review photos, remove fake reviews, replace sample reviews, fake press logos, fake reveiws

Did this answer your question?