Why does my AI page show a 404?
A hidden page shows a 404 to everyone, you included. Publish it, or use Preview page to see it first.
The page is hidden. Shopify answers a hidden page with a 404 for everyone, you included. Click Publish page to make it live, or use Preview page to see it first.
See the page before you publish
- In Shopify admin, open Apps → Section Store → AI Pages.
- Under Recent pages, click Publish page on the row. The page's window opens. This doesn't publish anything.
- Click Preview page. Only you see it.
The preview shows your new page on one of your published pages, so the address in the browser isn't the final one.
No Preview page link?
Your store has no published page to show it on. Click Open theme editor instead.
Other causes of a 404
- The page is on a theme that isn't live. Publish the theme, then the page.
- The page was deleted in Shopify. You see "This page was deleted in Shopify. Build it again to get it back."
- You renamed the page while it was hidden. It gets no redirect. Use the new URL.
- An imported product is still a draft. Click Publish product.
Related
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