Why don't my changes show on the storefront?
Check that you saved, that you edited the live cart, and what the editor's banner says.
Three things cause most cases. You didn't click Save, you edited a Draft cart, or your storefront doesn't have the latest settings yet. Opening the live cart's editor repairs the last one.
Check in this order
- You clicked Save. Assistant edits and template setups stay in the preview until then.
- You edited the live cart. On Cart Drawer, the one you changed must show Active. A Draft cart doesn't show.
- The block's switch is on. A card with its switch off doesn't show.
- Your storefront has your settings. Open the live cart's editor. We check it each time and repair it. If that fails, you see "We couldn't update your cart on Shopify" with Try again.
- You're looking at a fresh page. Reload in a private window.
- You're viewing another language. Text you change needs its translation updated on the Translations page.
We also retry unfinished updates in the background every minute.
Some changes only show in certain states
- Timers keep their time for the browser session. Test in a new private window.
- Announcement, Timer, Banner and Reward bar hide while the cart is empty.
- The empty cart has its own settings. Open the Preview card on the Settings tab and pick Empty cart to edit them.
Repair your storefront settings
- In Shopify admin, open Apps → Section Store → Cart Drawer.
- Click Edit on your Active cart.
- Wait for the check to finish.
- If you see a banner, click Try again.
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