Why can't I start my A/B test?

A test needs Plus, a live bundle or cart, the widget in your live theme, and Shopify's analytics permission. If one is missing, the test stays a draft and you see The test is still a draft with the reason.

Messages and fixes

• "A/B testing is included with Plus." Start Plus or your trial. See How to subscribe to Plus.
• "Publish this Bundle before starting this A/B test." Open the bundle and click Publish.
• "Enable the Cart Drawer before starting this A/B test." Turn the cart on in the app.
• "Add the Section Store Bundle app block to a product template in your live theme before starting this A/B test." Click Turn on in theme on the Bundles page, then Save in the theme editor. The Bundles app embed counts. So does the block.
• "Turn on the Section Store Cart app embed in your live theme before starting this A/B test." Turn on the Cart drawer app embed in the theme editor, then click Save.
• "Shopify could not confirm the setup in your live theme." Check that the embed is on, then try again in a minute.
• "Grant Shopify analytics and paid-order permissions before starting this test." Reload the test and approve the Permission Required window.
• "Version traffic must total 100%." Fix the split, or click Split evenly, then Save traffic.
• "The combined discount configuration exceeds Shopify's 10,000-byte limit." Your versions hold too many discounts or reward tiers together. Remove a version, or remove some offers.
• "The storefront version data is too large." Remove a version or shorten its content.

Create new test is greyed out

• You don't have Plus.
• You have no bundle or cart yet. Create one first.
• You've used this billing period's allowance. See A/B test visitor allowance.

Create A/B test in an editor is grey when the bundle isn't published or the cart isn't on.

Still stuck

Open the chat bubble in the app or email [email protected]. Send the test's name and the message you see.

Related

• Create an A/B test
• What permissions does Section Store ask for?
• Bundles support guide
• Cart drawer support guide

Also searched as: cant start ab test, cant start a/b test, start test greyed out, create new test greyed out, create a/b test greyed out, test is still a draft, ab test wont start, publish bundle first, enable cart drawer first, version traffic must total 100%, grant analytics permission, shopify could not confirm the setup, storefront version data too large, add the bundle app block before starting, cannot create test