Sticky add to cart block not showing
The bar shows only after you scroll past the Add to cart button on the live page. Check that, then see other causes.
The bar shows only after your Add to cart button scrolls off the top of the screen. Test on your live product page and scroll down past the button.
Fix it by symptom
- No bar at the top of the page: that's expected. Scroll past the Add to cart button.
- No bar on a short page: the page must be long enough for the button to scroll off the screen.
- Testing in the theme editor: use your live page instead. The editor preview isn't a reliable test.
- No bar at all: check you clicked Save and the product uses the template with the block.
- No bar on this page: the block needs an Add to cart button on the page.
- Two blocks, one bar: a page shows one bar. Remove the second block.
- No image on phones: Hide image on mobile is on by default. Turn it off.
- No variant name: the line shows only on products with more than one variant.
- The button is greyed out: the selected variant is sold out. The bar copies your theme's button.
- The wrong variant gets added: the bar adds what the buy box has selected. Shoppers click Change to go back and pick.
Other apps
The block works around Candy Rack and APO Product Options, which replace the theme's button. Other apps that change the button can clash. Turn the app off for a test.
If it doesn't work
Still no bar after scrolling on the live page? Open the chat bubble in the Section Store app or email [email protected]. Send your theme name and a product URL.
Related
Also searched as: sticky bar not showing, sticky atc not working, sticky add to cart missing, sticky button not appearing, sticky bar mobile, sticky bar wrong variant
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