Fix the "Check your product template" error

We check your product template before we build. This error means the template or theme has a problem. "No AI credit was used." Click Choose another template or Choose another theme, then generate again.

Messages and fixes

• "We couldn't read" your template. Shopify didn't return it. Pick another template or theme.
• "contains invalid data". The template file is broken. Pick another template, or a clean theme. If you edit code, fix the file in Shopify's code editor.
• "We couldn't find a usable product section in" your template. The template has no product section. Pick another template.
• "needs a theme file that's missing". A section file was deleted from the theme. Pick another template, or a clean theme.
• "doesn't support conversion blocks". The product section doesn't take app blocks. Pick Sections only, another template, or a newer theme.

Choose another template

1. Click Choose another template. Advanced settings opens.
2. Under Start from template, pick another template.
3. Click the Generate button.

Choose another theme

1. Click Choose another theme. Advanced settings opens.
2. Under Theme, pick another theme.
3. Click the Generate button.

Still stuck?

Open the chat bubble in the Section Store app or email [email protected]. Tell us your theme's name.

Related

• Why did AI Pages keep my old buy box?
• Choose the template a new page starts from
• Does AI Pages work with my theme?
• Fix the "This theme is full" error

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