Disconnect an AI assistant
Click Manage next to Build with AI, then Disconnect. The assistant loses access at once. What it built stays in your store.
Click Manage next to Build with AI, then Disconnect on the assistant's row. It loses access at once. Bundles and carts it built stay as they are.
Disconnect
- In Shopify admin, open Apps → Section Store.
- Find the Build with AI line on Home, Bundles or Cart Drawer.
- Click Manage. It shows at the right end of the line, after N connected. No Manage link means no assistant is connected.
- Under Connected assistants, click Disconnect on the row. There is no second question.
- You see We disconnected the assistant.
What happens next
- The assistant's next call to us fails.
- Your bundles and carts don't change. A live bundle stays live.
- Assistant changes stay listed for 30 days. To undo one, use another connected assistant, or connect one again.
- To connect again, start from your assistant. It needs a new sign-in and your approval.
Reading the list
- Assistant: the name, with where its sign-in returns below it.
- Connected: the date you approved it.
- Last used: the last time it contacted us. This moves when the assistant loads its tools, even if nobody asked it to do anything.
Each sign-in adds a row, so one assistant can show twice. Disconnect the rows you don't use.
Other ways a connection ends
- Uninstalling Section Store disconnects every assistant.
- 60 days without use ends a connection. It leaves the list.
- Removing the connector in your assistant may not end it on our side. Click Disconnect to be sure.
Who can disconnect
Anyone who can open Section Store in your Shopify admin can see the list and disconnect any assistant, including one a colleague connected.
If it doesn't work
- You don't see Manage: no assistant is connected to this store.
- The assistant still answers about your store: it may be repeating what it read earlier in the chat. It can't read or change anything new.
Related
- Connect an AI assistant to manage bundles and your cart drawer
- Is it safe to connect an AI assistant to my store?
- Undo a change an AI assistant made
- Where do I find the AI assistants page and the MCP server URL?
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