Why is my A/B test paused?

A test pauses when its bundle or cart goes off. Turn the bundle or cart back on and the test resumes by itself. The 90-day limit keeps counting while it's paused.

Resume the test

Bundle test

1. In Shopify admin, open Apps → Section Store → Bundles.
2. Open the bundle and click Publish.

Cart test

1. In Shopify admin, open Apps → Section Store → Cart Drawer.
2. Turn on the switch next to the cart.

You see "The tested item is live again, so its A/B test resumed."

Why it went off

• You turned it off. The switch in the Bundles or Cart Drawer list pauses the test.
• Shopify's discount limit. A bundle goes back to draft if your store has hit Shopify's limit of active automatic discounts. Turn another discount off, then publish.
• Bundle saved without Plus. Saving a live bundle without Plus makes it a draft and deletes its Shopify discount.

What pausing changes

• Paused time doesn't count toward the 7 days a result needs.
• The 90-day limit doesn't stop. The test page shows the date you must choose by.
• At 90 days it needs a decision, even if it's still paused.

If the test doesn't resume

• The 90 days have passed. Choose a final version. See End an A/B test and pick a winner.
• You've used your allowance. Reaching it ends running and paused tests on Version A, so they can't resume. See A/B test visitor allowance.

Related

• Why does my A/B test show no results yet?
• Run an A/B test on bundles or the cart drawer

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