Shopify's automatic discount limit and your cart

Shopify limits how many automatic discounts can be active in one store. Cart rewards use one slot. At the limit, Shopify refuses to turn on the Section Store Cart discount, and shoppers miss rewards. Deactivate another automatic discount, then click Try again in the cart editor.

What you see

The editor shows "We couldn't update your cart on Shopify" with this line: "Shopify allows 25 active automatic discounts and your store has them all. Deactivate one in Shopify, then try again."

The number comes from Shopify. It was 25 when we wrote this.

That banner has other causes too. If its line doesn't name the limit, read What do the banners in the cart editor mean?

Free a slot

1. In Shopify admin, open Discounts.
2. Pick an automatic discount you don't need.
3. Deactivate it.
4. Open Apps → Section Store → Cart Drawer.
5. Click Edit on your live cart.
6. Click Try again in the banner. You see Cart is set up on Shopify.

What uses a slot

• The Section Store Cart discount: one slot, however many carts you keep.
• Each live Section Store bundle: one slot each.
• Other apps' automatic discounts, and your own.

Discount codes aren't automatic discounts, so they don't use a slot.

After Plus ends

Section Store Cart stays listed as active and keeps its slot, though it gives nothing. To free the slot, turn off the cart on the Cart Drawer page. That works without Plus.

Related

• What is the Section Store Cart discount?
• What do the banners in the cart editor mean?
• Bundles and quantity breaks: support guide

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