# Why isn't my cart drawer opening?

> Check the setup badge first, then work down the causes, most common first.

Start with the badge. Open **Cart Drawer** and read the **Quick Setup Guide** badge. It should read **Live on your store**. Most often the **Cart drawer** app embed isn't saved in your live theme, or the cart's switch is off. You also need Plus.

## Check the badge

1. In Shopify admin, open **Apps** → **Section Store** → **Cart Drawer**.
2. Read the badge in the **Quick Setup Guide** card.
3. Fix what it shows, using the list below.

Two more names to look for. In the theme editor, the embed is called **Cart drawer**, under **App embeds**. In the cart list, a cart that's on has the status **Active**.

## Causes, most common first

1. **Not enabled in theme.** The **Cart drawer** embed is off or wasn't saved. Click **Enable cart drawer in theme**, pick your live theme and click **Save** in the theme editor.
2. **Disabled in app, or the list shows Draft.** Turn on the cart's switch. The status then reads **Active**.
3. **No Plus, or Plus ended.** Shopify hides the embed without Plus. The badge doesn't check Plus, so it can still read **Live on your store**. Start or resume Plus.
4. **The embed is on in a theme that isn't live.** Turn it on in your live theme.
5. **The drawer stays shut on add to cart.** Tick **Open drawer when products are added** under **General** → **Settings**.
6. **A custom button adds to cart in its own way.** The cart may update without the drawer opening. A developer can call `SectionStoreCart.open()`.
7. **Your storefront doesn't have your latest settings.** Open the cart's editor. It repairs this, or a banner offers **Try again**.
8. **A script error stops the page, or a developer hook blocks opening.** Test in a private window.

## A quick test

1. Open your storefront in a private window.
2. Open your browser's console.
3. Type `typeof SectionStoreCart` and press Enter.

If you see `"object"`, the drawer loaded on that page. If you see `"undefined"`, the drawer script didn't load. Go back to causes 1 to 4.

## Still stuck?

If you have Plus, the badge reads **Live on your store** and the drawer still doesn't open in a private window, open the chat bubble in the Section Store app or email help@section.store. Send your store URL and the steps you took.

## Related

- [Turn on your cart drawer](https://section-store.orka.help/a/turn-on-your-cart-drawer)
- [Turn on the Cart drawer app embed in your theme](https://section-store.orka.help/a/turn-on-the-cart-drawer-app-embed-in-your-theme)
- [Choose when the cart drawer opens](https://section-store.orka.help/a/choose-when-the-cart-drawer-opens)
- [Why is the Cart drawer app embed missing from my theme editor?](https://section-store.orka.help/a/why-is-the-cart-drawer-app-embed-missing)

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