# Why can't customers see my AI page?

> A built page isn't live yet. Each page type has one last step. Check the status under Recent pages and finish it.

A built page isn't live until you take the last step. Check its status under **Recent pages**. **Not live yet** means that step is still open.

## The last step for each page

- **Product page:** click **Assign template** on the row, then assign it in the window. Customers see the page only on products that use the template.
- **Home page:** click **Use as home page** on the row and again in the window, then **Replace home page**.
- **Any page:** click **Publish page** on the row and again in the window.
- **Imported product:** click **Assign template** on the row to open its window, then **Publish product**.

## It says Live, but customers still can't see it

1. **Theme.** A page on an unpublished theme stays hidden until you publish that theme.
2. **Plus.** If Plus ended, the AI sections and blocks stay hidden until Plus is back.
3. **Template.** The product's **Theme template** may have changed in Shopify.
4. **Menu.** A published page isn't in your menu until you click **Add to main menu**. Customers can only reach it by its link.

## Related

- [Why does my product still show the old page?](https://section-store.orka.help/a/why-does-my-product-still-show-the-old-page)
- [Why does my AI page show a 404?](https://section-store.orka.help/a/why-does-my-ai-page-show-a-404)
- [Assign an AI page to a product](https://section-store.orka.help/a/assign-an-ai-page-to-a-product)
- [Publish my AI page](https://section-store.orka.help/a/publish-my-ai-page)
- [Use my AI page as the home page](https://section-store.orka.help/a/use-my-ai-page-as-the-home-page)
- [Publish an imported product](https://section-store.orka.help/a/publish-an-imported-product)
- [Why did my AI sections disappear from my store?](https://section-store.orka.help/a/why-did-my-ai-sections-disappear)

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