# My AI page build seems stuck

> Most builds take 3 to 4 minutes, and a first build takes longer. A build that really stalls fails by itself and returns its credit.

Close the window, then open **Apps** → **Section Store** → **AI Pages** and check the row under **Recent pages**. A build that doesn't start within 20 minutes fails by itself. So does a build with no progress for an hour. Either way, the credit comes back.

Most builds take 3 to 4 minutes. Your first build can add up to six minutes while we read your store's style.

## What to do

1. Close the window. Closing doesn't stop the build.
2. In Shopify admin, open **Apps** → **Section Store** → **AI Pages**.
3. Check the row under **Recent pages**. It shows the step, the percent and the time left.

## What you might see

- **"Starting…"**: the build is waiting to begin.
- **"Still building. Find it in Recent pages when it’s done."**: the window stopped following after about 15 minutes. The build goes on.

## When it gives up

- A build that doesn't start within 20 minutes fails.
- A build with no progress for an hour fails.

Either way, the credit comes back and **Retry** shows on the row. You can't stop a build yourself.

## Still building after an hour?

Open the chat bubble in the Section Store app or email help@section.store.

## Related

- [How long does an AI page take to build?](https://section-store.orka.help/a/how-long-does-an-ai-page-take)
- [Why did my AI page build fail?](https://section-store.orka.help/a/why-did-my-ai-page-build-fail)
- [Fix the "We couldn't read your store's style" error](https://section-store.orka.help/a/we-couldnt-read-your-store-style)

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