# I bought credits but they don't show

> Credits are added after you approve the charge on Shopify. Check the message you saw, wait a minute and reload AI Pages.

We add your credits after you approve the charge on Shopify's page. If you see "Processing your credits...", wait a minute and reload AI Pages. We keep checking the purchase ourselves.

## What the message means

- **"50 AI credits added!"** It worked. Your balance is on the **builds left** chip.
- **"Processing your credits..."** Shopify hasn't confirmed yet. Wait a minute, then reload.
- **"Shopify hasn’t confirmed this purchase yet"** Finish any steps Shopify asks for, then click **Check purchase status**. Don't buy again.
- **"Payment declined. No credits were added."** The charge didn't go through. Buy again.

## Check these

1. Reload the AI Pages screen.
2. Check whether you approved the charge. Closing Shopify's page before you approve means no purchase.
3. Check for a running build. It holds one credit.

## Still missing?

Open the chat bubble in the Section Store app or email help@section.store. Tell us how many credits you bought and when.

## Related

- [Buy more AI Pages credits](https://section-store.orka.help/a/buy-more-ai-pages-credits)
- [How many pages can I build with AI Pages?](https://section-store.orka.help/a/how-many-pages-can-i-build)

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