# How do recommended products in the cart drawer work, and why are they expensive?

> AI recommendations come from Shopify. We add no price filter. See what each side controls and when to use manual rules.

**AI recommendations** come from Shopify. The drawer sends Shopify one product, the last one in the cart list, and shows what comes back. We don't filter the picks by price or cart value, so a pick can cost more than the whole cart. There's no price limit. To choose exactly what shows, switch **Recommend by** to **Manual rules**, add a rule, pick your products and click **Save**.

## Which product the drawer sends

The drawer sends the last product in the cart's list. That is the lowest product line in the drawer. It skips free gifts, order addons and products sold by another store.

Shopify lists the newest product first, so this is usually the first product the shopper added. You can't choose a different product. The picks relate to that one product, not to the whole cart.

## What we control

- **Which product we send.** See above.
- **Which picks we ask for.** That is your **Auto recommendation type**. If **Complementary products** returns nothing, we ask for **Related products**.
- **What we drop.** We drop sold-out products. With **Hide products already in cart** on, we drop those too.
- **How many show.** That is your **Recommendation limit**, from 1 to 10.

We don't use price or the cart total at any step. So a cheap product can bring a costly pick.

## What Shopify controls

- **Which products come back, and their order.** We show them in Shopify's order.
- **Related products.** Shopify builds these from sales data, product descriptions and collections.
- **Complementary products.** Shopify doesn't build these. You set them up in the Shopify Search & Discovery app.
- **How many come back.** Shopify returns up to 10.

## What you can change on AI recommendations

1. In Shopify admin, open **Apps** → **Section Store** → **Cart Drawer**.
2. Click **Edit** on your cart.
3. Under **Body**, open the **Products upsell** card.
4. Set **Auto recommendation type** to **Complementary products** or **Related products**.
5. Lower **Recommendation limit** to show fewer picks.
6. Tick **Hide products already in cart** if you want that.
7. Click **Save**.

To change the picks themselves, open the Shopify Search & Discovery app. It manages related and complementary products for your store.

## Take full control with Manual rules

1. In Shopify admin, open **Apps** → **Section Store** → **Cart Drawer**.
2. Click **Edit** on your cart.
3. Under **Body**, open the **Products upsell** card.
4. Set **Recommend by** to **Manual rules**.
5. Click **Add rule**.
6. Set **When cart contains** to **Any product**.
7. Under **Recommend these products**, click **Add product** and pick your lower-priced add-ons. A rule holds up to 5.
8. Click **Save**.

Shoppers now see only the products you picked. You can add rules for selected products or collections above that one. The first rule that matches wins.

## When to switch to Manual rules

- You want picks in a price range.
- You sell a few add-ons that suit most orders.
- You want set pairings, like a case with a phone.
- Your store is new and Shopify shows few picks.

Keep **AI recommendations** if you have a large catalog and don't want to maintain rules.

## What you can't set in the app

- A price limit or a price sort on AI recommendations.
- A list of products to keep out of AI recommendations.
- A rule based on cart value.
- A discount on upsells.

## Related

- [Set up manual upsell rules in the cart drawer](https://section-store.orka.help/a/set-up-manual-upsell-rules-in-the-cart-drawer)
- [Add product upsells to the cart drawer](https://section-store.orka.help/a/add-product-upsells-to-the-cart-drawer)
- [Can I show cart upsells based on cart value?](https://section-store.orka.help/a/can-i-show-cart-upsells-by-cart-value)
- [Can I discount products in the cart upsell?](https://section-store.orka.help/a/can-i-discount-products-in-the-cart-upsell)
- [Can I see stats for cart upsells?](https://section-store.orka.help/a/can-i-see-stats-for-cart-upsells)

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