# AI assistants or Customize with AI: which should I use?

> Customize with AI edits one open bundle or cart in the editor. A connected assistant works across your store from Claude or ChatGPT.

**Customize with AI** lives inside the bundle and cart editors. It changes the one item you have open, and nothing saves until you click **Save**. A connected assistant lives in Claude, ChatGPT or another app. It can work across every bundle and cart, switch them on and run A/B tests.

## Side by side

| | Connected assistant | **Customize with AI** |
|---|---|---|
| Where you use it | In Claude, ChatGPT, Grok, Cursor and others | In the app, inside the editor |
| What it reaches | Every bundle and cart, plus A/B tests | The bundle or cart you have open |
| Setup | Connect it once | Nothing to set up |
| Plan | Any plan to build. Plus to switch on. | Bundles need Plus. Carts work on any plan. |
| Limit | 120 calls a minute. No daily limit. | Bundles: 50 a day, 8 a minute. Carts: 50 a day on Plus, 10 without, 8 a minute. |
| Saving | Off items save at once. Live items go in two steps. | Nothing saves until **Save**. |
| Undo | Ask the assistant, for 30 days | **Undo last edit** |
| Switch on or off | Yes | No. Use the editor. |
| AI pictures | No | The bundle tool can make images |

## Use Customize with AI when

- You're already in the editor.
- You want a quick change to one item: copy, colors, order or upsells.
- You want to watch the preview change, then click **Save**.
- You don't want to connect anything.

## Use a connected assistant when

- You want to change several bundles or carts in one go.
- You prefer to work in chat.
- You want to build from nothing, switch on, test and undo in one place.
- You want A/B tests run for you.

## Where to find Customize with AI

- **Cart:** open a cart in the editor and click the **AI assistant** tab. It's called **Cart Assistant** once you start.
- **Bundle:** open a bundle in the editor. **Customize with AI** sits in the preview column. It's called **Bundle Assistant** once you start.

The cart editor's **AI assistant** tab is not the connector. To connect Claude or ChatGPT, use **Build with AI**.

## One name, two tools

**Customize with AI** on a catalog section is a separate tool, with its own credits. This article covers bundles and carts only.

## Related

- [What can an AI assistant do in my store?](https://section-store.orka.help/a/what-can-an-ai-assistant-do-in-my-store)
- [Connect an AI assistant to manage bundles and your cart drawer](https://section-store.orka.help/a/140-connect-an-ai-assistant-to-manage-your-bundles)
- [AI assistants or Shopify Sidekick: which can change my bundles?](https://section-store.orka.help/a/ai-assistants-or-shopify-sidekick)
- [Bundles guide](https://section-store.orka.help/a/support-guide-bundles)
- [Cart drawer guide](https://section-store.orka.help/a/support-guide-cart-drawer)

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