# Add-ons or Upsell Section Not Showing (or Not Adding to Cart)

**Applies to:** SS - Product Addons #2, SS upsell sections

### Symptoms

-   Section is invisible on product pages
-   Section appears on homepage but not on products
-   Checked/toggled items don't actually add to cart
-   Add-ons worked before but stopped

### Try This: Section Not Showing

1.  **Check you're on the product template.**
    -   In Theme Editor, click the Templates dropdown at the top.
    -   Select Products > Default product.
    -   The add-ons section must be on this template.
2.  **Try different "Add-ons Position" options.**
    -   In the section settings, look for "Addons Position."
    -   Options include: Above Buy Buttons, Below Buy Buttons, Above Product Title, Below Product Title, Below Product Description.
    -   Try each and save to find the one that works with your theme.
3.  **Use manual placement if positioning doesn't work.**
    -   Add a **Custom Liquid** block inside your product template.
    -   Paste this code: `<div id="ss-addons"></div>`  
    -   Move the block to where you want the add-ons to appear.
    -   The section will attach itself to that location.

### Try This: Items Don't Add to Cart

4.  **Test on the live product page (not Theme Editor).**
    -   Cart functionality may not work inside the editor preview.
5.  **Try the "Form Class" setting.**
    -   In the section settings, look for "Form Class."
    -   Enter your theme's form class. Common values:

| Theme | Form Class to Try |
| --- | --- |
| Dawn and free Shopify themes | `product-form`   |
| Prestige | `ProductForm`   |
| Impulse | `product-form`   |
| Brooklyn | `product-single__add-to-cart`   |

6.  **Check your cart type.**
    -   If your theme uses a slide-out cart drawer, try switching to the full cart page temporarily.
    -   Some cart drawers may not capture add-on data.
7.  **Temporarily disable other cart apps.**
    -   Third-party cart, bundle, or upsell apps can conflict.

### Still Stuck?

Email us at **help@section.store** with:

-   Theme name
-   Product URL where you're testing
-   Cart type (drawer or page)
-   Form Class value you tried
-   List of cart-related apps installed
-   Short screen recording showing the issue

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**Related articles**

- [Adding Product Page Snippets](https://section-store.orka.help/a/adding-product-page-snippets)
- [Add Purchased Section To Theme](https://section-store.orka.help/a/add-purchased-section-to-theme)
- [Add Sections Anywhere On Old Theme (Shopify 1.0)](https://section-store.orka.help/a/add-sections-anywhere-on-old-theme-shopify-1-0)
- [Upsell & Addon Discounts](https://section-store.orka.help/a/upsell-addon-discounts)
- [Upsell & Addon Sections | Auto-Checked Toggled by Default](https://section-store.orka.help/a/upsell-addon-sections-auto-checked-toggled-by-default)

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